IT Support Company London and Cambridgeshire

FROM STARTUPS
TO ENTERPRISE

Whether you have 5 or 5000 IT users, we have a solution to suit

// A complete IT solution for all

CLOUD OR
ON PREMISE

From on-premise servers to hybrid or full cloud, we have you covered

// A complete IT provider

CUSTOMER
DRIVEN

Customer experience is our number one priority and is reflected in the high level of service and accountability we provide

// High-quality support services

// Partner with Ascent IT

Your IT Partner

At Ascent IT the best IT support company in London proudly offers you a wide variety IT solutions and really get to know you and your organization. We provide a dedicated IT helpdesk and integrate with your team as if we are part of it, allowing you to focus on running your business.

Experience

Celebrating 14 years in business in 2023, you can trust that we are a long standing and experienced IT provider with high client retention, many over 10 years

Fast Support

With 4hr - 8hr SLA's and a 1hr target response and resolution, you can be sure that you won't be left waiting around unable to work or kept on hold

LEARN MORE ABOUT US

// why choose us

Four reasons to choose Ascent IT
as your organisations IT partner

UK Based

We don't outsource any of our services overseas meaning you will deal with a UK based team who will get to know your organisation and fully understand your requirements and provide a consistent level of service.

Ethical & Sustainable

We are committed to maintaining an ethical approach when working with our own team, clients and suppliers as well as reducing our environmental impact.

Accountable

As a client, you will have a dedicated relationship manager. We won't hide behind a faceless chatbot or email system. Regular client site visits are the norm for us and help build long standing relationships.

Highly Experienced

With over 100 years combined experience within our team of engineers and consultants, you can rest safe in the knowledge that your organisations IT systems are being looked after by true professionals.

Support tickets and counting

However big or small the issue, our friendly and experienced engineers are on hand to provide a swift resolution avoiding unnecessary downtime and lost productivity

Different Industries Supported

Our client base is diverse. We support organisations in all sectors including large commercial enterprises as well as charities, non-profits and social enterprise

// our service

We Offer a Wide
Variety of IT Services

All Services

IT Support

Let our dedicated enterprise support help desk take care of your IT troubles. We offer a range of IT support Service in London from our help desk only to full IT management with lightning fast remote and on-site support for critical issues.

Networking & Connectivity

We offer a full range of network services including secure structured data cabling, leased lines and wireless network installation and management.

Cloud Solutions

Whether it’s hosted exchange email or SharePoint online from Office 365, full migration to the cloud or an off-site backup and disaster recovery solution you require, we’ve got it covered

IT Counsultancy

From design of your new office network to full on-premise to cloud migrations, our IT consultancy service will ensure a smooth journey from design to implementation

IT Management

Let us save your business time and money with our full IT management package. Options include help-desk and on-site cover, managed backup and connectivity, server monitoring, third-party vendor management and more!

Business Continuity & DR

We are experts in Business Continuity and Disaster Recovery providing robust solutions to ensure your organisation can continue operating should the worst happen. Ascent IT is a Datto Professional Tier Partner

//Our Partners

Microsoft

Datto

Dell

ESET

HP

8x8

// testomonials

Don't just take our word for it...
...hear what our clients say

Karen S

Toy Company - Huntingdon

Ascent IT has worked with us over the past 11 years. They really listen to the IT requirements of the company and provide suitable solutions. We are always impressed by their knowledge and expertise of our IT systems. Working with the Ascent team is an absolute pleasure and they always resolve any issues and problems in a timely manner.

Rob F

Social Enterprise Consultancy - London

As a small business, based on remote working at sites at opposite ends of the UK, we needed an IT support company that could keep us on-line, was competitively priced and could meet a range of needs. Ascent IT have delivered and more for us. They have been always been friendly to deal with – they talk in the language of our needs (not in techno-speak!); they’ve helped us set up a new business and as we’ve grown, their support has matched our requirements. Response to problems has been impressively quick, and there’s an all too rare flexibility in the service offered. All in all, you’re left feeling that you are a valued customer, not a faceless terminal. Highly recommended!

Nick C

Corporate Cleaning Company - Cambridge

I am very happy to provide you with a reference. As you know, we as a company have over 100 employees based both at our head office and in the field, and have been working with Ascent IT for nearly five years. During this time Ascent have installed servers, provided new equipment, repaired and replace old, provided cabling services, maintained our networking for all teams, organised cloud storage and then supported all internal and external teams with all their electronic devices. All works have been undertaken with the utmost professionalism and in a timely manner. Most of our experience with Ascent is scheduled maintenance and updating equipment and software; however, when we have had urgent issues I have always been impressed with the speed at which they have responded and then resolved these problems. I have total confidence in recommending your company

James G

Environmental Consultancy - London

Ascent IT have been our trusted solutions provider for over 5 years now. From providing our connectivity, VOIP comms and network infrastructure, to our backup and cloud solutions, they have been excellent throughout. We would not hesitate to recommend the Ascent IT team to anyone looking for an IT partner.

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